Experiencing difficulty? Please review the following FAQ before contacting our technical support team.
Class A Credit Questions
Where do I go to access a course I just purchased?
You will find all the courses you are currently enrolled in on your AANA Learn homepage or www.aanalearn.com. Once you login the courses you have purchased will be on the front page.
Where do I go to purchase courses or view the catalog of courses?
You will find all Class A courses on www.aanalearn.com. Click on a course you are interested in and click “add to cart”. Then proceed to check out. You can either login prior to purchasing or at the time you proceed to check out.
If you are interested in group purchasing, please email firstname.lastname@example.org for additional information.
How do I get a receipt for the course I purchased?
Please send an email to email@example.com
I am a member (and or an associate member) do I receive a special price for Class A credit courses?
Yes, on the main homepage at www.aanalearn.com all of the courses are listed. And under the course name you will see the member or student rate. At the point of purchase you will be required to login. If at that time you do not see the member rate appear in your cart, please contact firstname.lastname@example.org.
How do I search for a particular course?
There are several ways to search for a particular course in the new AANA Learn. If you have the name of the course you can enter it in the search field, or you can use the categories listed under the main picture on the homepage to search.
How long do I have access to my course?
Each course has a unique expiration date. Please make sure to pay particular attention to this date. When you access a course you have purchased, the expiration date is listed in the course description. You must complete the course before the expiration date in order to receive your Class A CE credit. Once the course expires you will no longer have access to the course materials or receiving the Class A CE credit(s) for the course.
Is AANALearn mobile compatible with Apple and Android based devices?
Yes, the site is 100% responsive to your mobile browser settings. Please note, however, there is not a mobile application (app) offered via the Apple or Google Play stores. Please just enter AANALearn.com into your browser on your device. Additionally, if you have any issues viewing the courses when using a mobile device please ensure your pop-up blockers are turned off.
Can I save my post-test and finish it later?
Yes. We know that many of our learners access courses when they have a free moment and might be interrupted before completing. Please do not submit your post-test answers until you are completely finished. You are only allowed one attempt on the post-test.
How many times may I re-take a course posttest if I fail?
Every course in AANA Learn requires successful completion of an post-test. Courses that are launched in 2018 and beyond, will have two attempts for the post-test. Any courses prior to 2017 will have only one attempt to pass the post-test. The passing score for any exam is at least 80%.
Do I get free CE as an AANA Member?
All AANA Members are provided one promo code, which they can use up to six times to receive free CE. Members can select any six, 1 Class A CE credit courses from the entire AANALearn online catalog.
Please follow these steps to use the promo code:
Class B Credit Questions:
How do I submit a Class B credit through AANALearn?
Step 1: Go to www.aanalearn.com
Step 2: Login using your AANA username and password
Step 3: Across the top of the page you will see a tab for “Class B Submissions” click on this tab
Step 4: On the left hand side of the page is a menu that says “Class B Learning” and there will be a link titled “+ Submit new learning”. Click on this link.
Step 5: Follow the steps on the page to enter a new class B item
Step 6: Click “submit”
I made a mistake in entering/uploading a Class B item in AANA Learn, how do I fix it?
Step 1: Make sure you are logged into AANALearn.com; if you are not logged in go to www.aanalearn.com and login using your AANA username and password.
Step 2: Across the top of the page you will see a tab for “Class B Submissions” click on this tab
Step 3: On the front homepage of “Class B Submissions” you will see all of the Class B items you have submitted to date.
Step 4: Find the item that you wish to fix
Step 5: On the far right side of your screen you will see an “x” icon. Click on the “x” icon. This will delete the record entirely and you can now enter a new record.
Step 6: On the left hand side of the page is a menu that says “Class B Learning” and there will be a link titled “+ Submit new learning”. Click on this link.
Step 7: Follow the steps on the page to enter a new class B item
If you experience any problems during this process, please send an email to email@example.com with your AANA Member ID, full name and the detail of your request. You will receive a response within a maximum of 2 business days.
I am trying to upload a document in a Class B Learning Activity, and I received an error message what do I do?
Please make sure you are uploading the following file types: PDF, Word Document, Excel, Zip, JPG, or PNG. Please also make sure the file is not over 750 MB. If you are still experiencing problems please contact firstname.lastname@example.org with your AANA Member ID, full name, and a description of the issue you are experiencing. You will receive a response within a maximum of 2 business days.
I have a certificate of completion with an AANA approved course number, what type of credit is it?
All AANA prior approved courses are Class A credit. CRNAs are required to obtain 60 Class A credits over a 4 year recertification period. Excess Class A credit can be used to obtain your Class B credit requirements.
What is the difference between Class A and Class B credit?
Class A credit must have an assessment. Please visit: http://cpc-facts.aana.com for more information.
Excess Class A credit can be used to obtain your Class B credit requirements.
Provider questions - Do I report Class B credits on behalf of the CRNAs?
No, CRNAs must report their own individual Class B credit activities.
How many credits is my Class B activity worth?
Please refer to the NBCRNA Class B Activity Table, which can be found at:
CPC Core Modules:
What is the purpose of the CPC Core Modules?
The purpose of the modules is three-fold:
Most healthcare specialties utilize education modules as part of their recertification process. In the practice analysis that was undertaken to inform the development of the CPC program, the content areas for the core modules were identified by the nurse anesthetists who participated.
What is the cost of the CPC Core Modules?
Non-Members will are able to purchase the modules one at a time. For specific pricing please visit http://shop.aana.com/cpc-modules.html
Members and Associate Members can receive the special Member and Associate Member standard discount or 30% or if a member or Association Member adds all four CPC Core Modules to your cart at once to receive a one-time only bundled price at checkout of $299. Bundled pricing will only appear when you have logged in, and when all four CPC Core Modules have been added to your cart.
How many Class A CEs are there for the CPC Core Modules?
The Class A CEs is listed under each module http://shop.aana.com/cpc-modules.html
Do any of the CPC Core Modules have Pharmacology credits?
Yes, Core Module 2 has 2.5 Pharm credits.
What is the refund policy on the CPC Core Modules?
No refunds are permitted if you purchase all four CPC Core Modules using the one-time members and associate members special bundled price. Additionally, no discount coupons can be used for the CPC Core Modules on AANALearn.com
I failed the exam on one of the CPC Core Modules what do I do next?
You are allowed 2 attempts to pass the CPC Core Modules Post-Tests. If you fail both attempts, you must repurchase the module(s). Please contact AANALearn@aana.com if you would like to repurchase. If you are repurchasing one of the modules, the bundled price is not available; however, Members and Associate Members will still receive their special Member discount of 30%.
Monday and Friday, 8am-4pm CST
Main Email: email@example.com
CPC and Class B support questions only: firstname.lastname@example.org
Toll-free telephone: 1-844-365-5075